If you do not see the information you are looking for in our list of questions below, feel free to reach out to me at ribbonandbeaucontactus@gmail.com
Shipping
Do you ship Internationally?
Unfortunately we do not ship Internationally but we are working on it.
When will my order be processed?
As all orders are Handmade to order please Allow 3-10 Days (this doesn't include shipping times)
We will of course endeavour to get your order out as soon as we can.
If you do require an item much sooner please do email us beforehand, we will always do our best to help
What shipping carriers do you use?
Royal Mail only at the moment
How can I track my order?
Once your order has been shipped a Royal Mail Tracking Number will Be sent to you.
Can I change my delivery address?
Unfortunately due to security risks delivery addresses cannot be changed once an order has been placed.
Product
What Materials Do you use?
All products will have a material Breakdown in the drop down box below the item.
we use the highest quality printed cotton fabric, Grosgrain ribbon, High quality extra strong thread, High Quality Velvet ribbon and satin also Hot gun glue.
Can i change what hair attachment is on my bow?
Yes of course! We offer crocodile clips, French Barrettes and Hair bobbles.
Please Leave a note in the Note box on the checkout page
Payment
What currency is your store in?
British Pounds
What payment options do you accept?
American Express, Apple Pay, PayPal, Visa and Google Pay. All payment options are listed at the bottom of the page.